Rapid Defect Elimination

Scorpion has a long track record of using unique tools and techniques to rapidly resolve disruptive systems defects. This includes the most difficult kinds of defects to reproduce such as complex multi-tiered systems instability or vendor integration issues with “He said, she said” blame game arguments. We very quickly identify the defect, reproduce it, diagnose it, facilitate its resolution and then test it. We then follow up with a postmortem and root cause analysis to determine how it occurred and introduce a process of continuous improvement to avoid its reoccurrence.

Scorpion has hands-on experience with diagnosing and resolving the most difficult to reproduce defects such as:

   • Performance bottlenecks

   • General protection faults (GPF blue screens)

   • Memory exceptions and memory leaks

   • Null object reference crashes

   • Load balancing and processor affinity issues

   • Event management issues (yield's, thread locking or starvation)

   • Network latency inconsistency

   • Intermittent garbage collectors

   • Dr Watson core dump analysis

   • Device driver conflicts

Systems Integration

Scorpion considers all the possible options when integrating systems. Whether short-term or long-term we have the fastest techniques for:

   • Mapping your data between the systems

   • Safely porting or migrating the systems onto new platforms, operating       systems or databases

   • Providing adaptors, parsers or appropriate intermediary file formats       for batch conversion or data interfaces between systems

Finally, we test, simulate and compare the results to ensure none of your data got “lost in translation”.